Customized Professional Services
Purchases are customized image proofing and image review services. Each service is performed specifically for the purchasing business and its submitted images according to the scope stated on the applicable service page. Services are purchased for a one-time fee, with 30 calendar days of support following service completion.
Business Eligibility
Services are available only to businesses, professional practices and organizations purchasing primarily for commercial or professional purposes. They are not available to individual consumers for personal, family or household use.
Placing an Order
You must provide accurate company, billing, contact and order information and complete payment before work on the purchased service begins.
Service Delivery
Within 1 business day after purchase, we send instructions for submitting the images and project information required for the selected service.
The applicable delivery timeframe begins after successful payment and receipt of all images and information reasonably required to complete the purchased service.
Completed customized service results are delivered electronically.
- Essential Image Proofing Review: within 2 business days after successful payment and receipt of all required images and project information; 30 calendar days of post-delivery support.
- Client Image Selection Review: within 3 business days after successful payment and receipt of all required images and project information; 30 calendar days of post-delivery support.
- Image Collection Review Plus: within 3 business days after successful payment and receipt of all required images and project information; 30 calendar days of post-delivery support.
- Extended Proofing Review: within 4 business days after successful payment and receipt of all required images and project information; 30 calendar days of post-delivery support.
- Studio Image Review Service: within 5 business days after successful payment and receipt of all required images and project information; 30 calendar days of post-delivery support.
- Commercial Image Review Service: within 5 business days after successful payment and receipt of all required images and project information; 30 calendar days of post-delivery support.
- Multi-Project Image Review Service: within 7 business days after successful payment and receipt of all required images and project information; 30 calendar days of post-delivery support.
- Brand Image Review Service: within 7 business days after successful payment and receipt of all required images and project information; 30 calendar days of post-delivery support.
- Agency Image Review Service: within 8 business days after successful payment and receipt of all required images and project information; 30 calendar days of post-delivery support.
- Enterprise Image Review Service: within 10 business days after successful payment and receipt of all required images and project information; 30 calendar days of post-delivery support.
Service Scope and Coordination
The service is purchased for one business and may be coordinated by authorized representatives of that business. Work begins after successful payment and receipt of all images and project information required for the selected service.
Images and Project Information
You retain ownership of your submitted images and confirm that you have the rights and permissions to provide images and project information. Customer images are used only to perform the purchased service, are not sold, and are not used for unrelated advertising without permission.
Restrictions
You may not use our services for personal consumer use, illegal purposes, unauthorized processing, malicious activity or misuse of our service process.
Refund Policy
Customers may request a refund within 30 calendar days from the date the purchased service is received.
A service is considered received on the date we electronically notify the customer that the purchased service has been completed and the applicable service result has been made available to the customer.
Refund eligibility is not affected by whether the customer has reviewed or used the service result, submitted project information, completed onboarding or intake, provided project access, or whether work has started or has been partially or fully completed.
To request a refund, contact support@sharedpixstudioclienthub.com or (866) 726-0078 and provide your order number and the email address associated with the purchase.
Eligible refunds will be processed to the original payment method within 5 business days. After the refund is processed, the credit should appear on the customer’s account within 5–10 business days, depending on the customer’s bank or card issuer.
Cancellation
Customers may cancel an order in accordance with our Cancellation Policy. A cancellation becomes effective when the cancellation request is received by us. If work has already started or has been partially completed, this does not prevent cancellation or refund eligibility when the request otherwise qualifies under our Refund Policy.
Customers may also request cancellation and a refund within 30 calendar days after receipt of the completed service. Refunds are processed according to our Refund Policy.
Service Scope and Support
Each service is limited to the image count, image collection/project count and delivery timeframe stated before purchase. Service-related support is available for 30 calendar days following service completion.
Contact Information
Company Name: Rese Gig LLC. Site Name: Shared Pix Studio Client Hub. Email: support@sharedpixstudioclienthub.com. Phone: (866) 726-0078. Location: 8465 Elk Grove Florin Rd Ste 100 #2038 Elk Grove, CA 95624 USA.